Trusted IT experts in Dallas-Ft. Worth for over 35 years—and still leading the way.

IT RESOURCES

This is a network data rack that measures 22" wide by 7' tall. It represents what we will require from a space standpoint for installing your equipment. No need to purchase; we bring it with us.

This rack also has a business-class UPS sitting behind it, on one of the support feet. The network data rack should be unobstructed, and there should be about 1 foot on either side for access. If possible, do not mount your equipment; it is an eyesore and is hard to access. We find some sites experience chronic issues due to the placement of equipment. The need for proper placement the first time is essential.

NETWORK DATA RACK SPECS

RESOURCE DOWNLOADS

VOIP INSTRUCTIONS

VOICEMAIL GUIDE

DOWNLOAD

CPE VENDOR

CPE Vendor Services in Dallas-Ft. Worth

What Is a CPE Vendor?

CPE stands for Customer Premise Equipment—the hardware that lives on your property: routers, switches, phones, and network devices. Once your Internet or phone service reaches your building, everything beyond that point becomes your responsibility. That’s where Litecom comes in.

We’re a CPE vendor based in Dallas-Fort Worth, and we work for you, not your internet or phone provider. Think of us as your technology doctor—when something breaks or needs upgrading, we diagnose, fix, and optimize.

Why You Need a CPE Vendor

Before 1984, phone companies owned everything—even the phones in your office. After the telecom breakup, that all changed. Now, service providers stop at your door, at a point called the DMARC (Demarcation Point). Everything inside? That’s up to you.

Litecom handles everything past the DMARC.

Network design & installation
Router, firewall, and switch configuration
Phone systems & VoIP support
Troubleshooting connectivity or hardware issues
ISP escalation & accountability

What Your ISP Can’t Do

Your Internet or phone provider is not allowed to:

Configure your internal network
Install or troubleshoot your equipment
Make tailored recommendations for your setup
Their service stops at the wall. Their responsibility ends at the DMARC. And that’s why businesses rely on us.