CLIENT SUPPORT SERVICES

SUPPORT INSTRUCTIONS

OPEN SUPPORT TICKET

We have made getting support easy.

Complete the form below. The Litecom Tech will contact you directly. Please include the following information:

1. Your name and company name

2. A brief description of the issue

3. Device or service affected

4. Contact phone number

5. Best time to call

REMOTE SUPPORT

Litecom provides support exclusively through phone coordination after a ticket has been opened with an engineer. There is no self-service chat support available. Only use the support button if explicitly instructed by a support engineer during a phone call, as all assistance is managed jointly via phone and the support tool.

SUPPORT TICKET REQUEST